Privacy Policy

Last Updated: 01/10/2026

Welcome to VH-Delivers ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and delivery services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including:

Name

Email address

Phone number

Delivery address

Payment information (processed by third-party providers)

Account login details

1.2 Order and Delivery Information

When you place an order, we collect information related to the delivery, such as:

Order details

Pickup and drop-off locations

Delivery instructions

Communication with drivers or support

1.3 Automatically Collected Information

When you use our Services, we may automatically collect:

IP address

Device type and browser

Usage data and interaction logs

Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our Services

Process orders and payments

Communicate with you about deliveries, updates, or support

Send promotional or marketing messages (you may opt out at any time)

Detect, prevent, and address fraud or misuse

Comply with legal obligations

3. How We Share Your Information

We may share your information with:

Delivery drivers to complete deliveries

Third-party service providers (payment processors, hosting, analytics)

Legal authorities if required by law or to protect our rights

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and improve our Services. You may disable cookies through your browser settings, but some features may not function properly.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal information

Request correction or deletion of your information

Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted. Continued use of the Services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

VH-Delivers
Email: [email protected]
Phone: 718-809-1464

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.